Payment
In most hires full payment is required before delivery of your event. A reciept can be supplied for all payments.
Cancellation
Hopefully you won't need to cancel your booking but if you do need to cancel your event/inflatable hire which is over 30 days from your delivery date 100% of your costs will be returned. If you dont' want to re-shedule and need to cancel your event/inflatable hire inside 30 days of your delivery date a 20% cancellation fee will be retained from your total costs to cover trust costs. The remaining 80% would be returned to you via cheque. E.G. Bouncy Castle Hire £50 - minus cancellation fee would be £40 returned. No refund will be given once our staff or equipment have arrived on site or travelling to the site location of the hirer.Accepted forms of payment:
CashCash can be picked up by one of our staff or dropped off at our Torquay or Plymouth Office. A receipt will be given for payment.
Cheque - if sent and cleared prior to the delivery of your equipment * Bank Transfer - Please contact for bank information + Company Invoice or Purchase Order %If you are making a booking either on the day or 1 day before your wanted delivery date then a deposit is not required.
* Cheques need to be made payable to Groundwork South West
+ Reference of "Inflatable Hire" needs to be noted on all bank transfers, this is so our finance team can identify payment from other trust payments recieved.
% A partial upfront deposit may be required depending on the organisation and location of the event.
